MATEEN, N.; MALIK, A. .; PARWAIZ, L. . Effectiveness of Public Administration Policies in Delivering Services to Citizens . Journal Social Civilecial, [S. l.], v. 2, n. 2, p. 53–63, 2024. DOI: 10.71435/610493. Disponível em: https://scieclouds.com/ojsnew/index.php/jc/article/view/161. Acesso em: 6 may. 2026.