SYAMSUDDIN, F. Marketing Management Analysis of Customer Relationship Marketing. Journal Development Manecos, [S. l.], v. 1, n. 1, p. 16–25, 2023. DOI: 10.71435/604079. Disponível em: https://scieclouds.com/ojsnew/index.php/jm/article/view/16. Acesso em: 27 dec. 2025.