The Effect of Organizational Restructuring and Work Motivation on Employee Performance with Job Satisfaction A Mediation Variable at Pt Pln Nusantara Power Bakaru Generation Unit

Alif Ihram; Nurmadhani Fitri  Syuthi; Sri Adrianti  Muin

doi:10.71435/738118

Authors

Alif Ihram Manajemen Program Magister Fakultas Pasca Sarjana Universitas Fajar Makassar
Nurmadhani Fitri Syuthi Universitas Fajar Makassar
Sri Adrianti Muin Universitas Fajar Makassar

DOI:

https://doi.org/10.71435/738118

Keywords:

Organizational Restructuring, Work Motivation, Job Satisfaction, Employee Performance

Abstract

This study aims to analyze the effect of organizational restructuring and work motivation on employee performance, with job satisfaction as a mediating variable at PT PLN NP UP Bakaru. The organizational changes that occur require employees to adapt to new work systems, making it important to understand the factors that influence performance in such situations. This study used a quantitative approach with an explanatory research method. Data were collected through questionnaires distributed to all employees affected by the organizational restructuring. Data analysis was conducted using Structural Equation Modeling based on Partial Least Squares to test the direct and indirect relationships between the research variables. The results indicate that organizational restructuring has not had a strong impact on employee job satisfaction or performance. In contrast, work motivation has been shown to play a more consistent role in improving employee job satisfaction and performance. In this study, job satisfaction was not found to be a significant mediating variable in the relationship between these variables. This finding indicates that in situations of organizational change, work motivation is a more crucial factor than structural change alone. Therefore, companies need to place greater emphasis on strategies to increase employee motivation to maintain stability and improve performance.

References

Agarwal, P., Kaur, P., & Budhwar, P. (2025). Silencing quiet quitting: crafting a symphony of high‐performance work systems and psychological conditions. Human Resource Management, 64(3), 621-635. https://doi.org/10.1002/hrm.22275

Alsharari, N. M. (2024). The interplay of strategic management accounting, business strategy and organizational change: as influenced by a configurational theory. Journal of Accounting & Organizational Change, 20(1), 153-176. https://doi.org/10.1108/JAOC-09-2021-0130

Aregawi, M., & Vijaya, G. (2023). Effects of Organisational Restructuring on Employees Satisfaction at Work Place with Reference to Ministry of Peace, Ethiopia. Journal of Management (JOM), 10(1), 1-13. https://doi.org/10.17605/OSF.IO/47D39

Bagyo, Y., Ratnasari, S. D., & Rahmawati, Y. D. (2023). Organizational Restructuring to Increase on Employee Performance. Global Scientific and Academic Research Journal of Economics, Business and Management, 56(4), 119-125.

Baxi, B., & Atre, D. (2024). Exploring job satisfaction: Understanding the meaning, importance, and dimensions. J. Manag. Entrep, 18, 1-10.

Boselie, P., & Van der Heijden, B. (2024). Strategic human resource management: A balanced approach. McGraw Hill.

Boudreau, D. W., Ulrich, J. S., & Buhler, E. P. (2023). The interplay between human resource strategies and strategic alignment: A comprehensive review of conceptual and empirical literature in the United States. Journal of Strategic Management, 7(5), 1-10. https://doi.org/10.53819/81018102t4170

Celestin, M., Vasuki, M., Sujatha, S., & Kumar, A. D. (2024). Enhancing employee satisfaction and engagement to boost productivity: The role of leadership, culture, and recognition programs. International Journal of Computational Research and Development, 9(2), 67-74. https://doi.org/10.5281/zenodo.13871930

Chen, J., Ghardallou, W., Comite, U., Ahmad, N., Ryu, H. B., Ariza-Montes, A., & Han, H. (2022). Managing hospital employees’ burnout through transformational leadership: the role of resilience, role clarity, and intrinsic motivation. International journal of environmental research and public health, 19(17), 10941.

Endeshaw, B. (2023). The mediating effect of job satisfaction on the link between employees’ motivation and job performance. https://doi.org/10.21203/rs.3.rs-2158214/v1

Fachiroh, D., & Suratman, A. (2023). Job satisfaction as a mediator of compensation and motivation on employees performance. Jkbm (Jurnal Konsep Bisnis Dan Manajemen), 10(1), 71-85.

García-Salirrosas, E. E., Yong-Chung, F. E., Jauregui-Arroyo, R. R., Escobar-Farfán, M., & Acevedo-Duque, Á. (2025). Impact of leader behavior on employee experience and job satisfaction in educational institutions. Administrative Sciences, 15(4), 119. https://doi.org/10.3390/admsci15040119

Georgescu, I., Bocean, C. G., Vărzaru, A. A., Rotea, C. C., Mangra, M. G., & Mangra, G. I. (2024). Enhancing organizational resilience: The transformative influence of strategic human resource management practices and organizational culture. Sustainability, 16(10), 4315. https://doi.org/10.3390/su16104315

Hartika, A., Fitridiani, M., & Asbari, M. (2023). The effect of job satisfaction and job loyalty on employee performance: A narrative literature review. Journal of Information Systems and Management (JISMA), 2(3), 9-15. https://doi.org/10.4444/jisma.v2i3.309

Holbeche, L. (2022). Aligning human resources and business strategy. Routledge.

Hoxha, G., Simeli, I., Theocharis, D., Vasileiou, A., & Tsekouropoulos, G. (2024). Sustainable healthcare quality and job satisfaction through organizational culture: Approaches and outcomes. Sustainability, 16(9), 3603. https://doi.org/10.3390/su16093603

Indrayani, I., Nurhatisyah, N., Damsar, D., & Wibisono, C. (2024). How does millennial employee job satisfaction affect performance?. Higher Education, Skills and Work-Based Learning, 14(1), 22-40. https://doi.org/10.1108/HESWBL-01-2023-0004

Jan, S., & Sisodia, S. (2025). Retained but affected: the psychological toll of layoffs on survivors and the mediating roles of gender and social support. International Journal of Applied Management Science, 17(2), 140-162. https://doi.org/10.1504/IJAMS.2025.147294

Jerab, D., & Mabrouk, T. (2023). Strategies for effective organizational restructuring: A comprehensive guide. Available at SSRN 4584665. Jerab, Daoud and Mabrouk, Tarek, Strategies for Effective Organizational Restructuring: A Comprehensive Guide (September 26, 2023). Available at SSRN: https://ssrn.com/abstract=4584665 or http://dx.doi.org/10.2139/ssrn.4584665

Jerab, D., & Mabrouk, T. (2023). Strategies for effective organizational restructuring: A comprehensive guide. Available at SSRN 4584665.

Junça Silva, A., & Pinto, D. (2024). Training under an extreme context: the role of organizational support and adaptability on the motivation transfer and performance after training. Personnel Review, 53(3), 743-770. https://doi.org/10.1108/PR-09-2022-0629

Kalandarovna, A. G., & Qizi, A. M. A. (2023). Development and increase of competitiveness of the organization. ASEAN Journal of Educational Research and Technology, 2(3), 265-274.

Kauppila, O. P. (2025). Revisiting the relationships between leadership and job satisfaction. European Management Review, 22(1), 256-270. https://doi.org/10.1111/emre.12637

Krutova, O. (2025). Part-time work, job satisfaction, employee well-being and organisational restructuring. International Journal of Sociology and Social Policy, 45(5-6), 511-528. https://doi.org/10.1108/IJSSP-01-2025-0004

Kurniawanto, H., Rahmadi, Z. T., & Wahyudi, M. A. (2022). Effect of work environment and motivation on employee performance with job satisfaction as a mediation. International Journal of Social and Management Studies, 3(3), 150-162. https://doi.org/10.5555/ijosmas.v3i3.209

Lin, M., Liu, Q., & Li, Z. (2024). Perceived superior trust and organizational commitment among public employees: The mediating role of burnout and the moderating role of public service motivation. Heliyon, 10(3).

Ling, B., Yao, Q., Liu, Y., & Chen, D. (2024). Fairness matters for change: A multilevel study on organizational change fairness, proactive motivation, and change-oriented OCB. PLoS One, 19(10), e0312886. https://doi.org/10.1371/journal.pone.0312886

Maryani, M., Nurhadi, N., & Adnan, M. A. B. (2022). Implementation of job commitment and job motivation toward optimization of job satisfaction through employee performance. Jurnal Aplikasi Manajemen, 20(2), 254-262. https://doi.org/10.21776/ub.jam.2022.020.02.04

Megawaty, M., Hamdat, A., & Aida, N. (2022). Examining linkage leadership style, employee commitment, work motivation, work climate on satisfaction and performance. Golden Ratio of Human Resource Management, 2(1), 01-14. https://doi.org/10.52970/grhrm.v2i1.86

Milošević, I., Stojanović, A., Nikolić, Đ., Mihajlović, I., Brkić, A., Perišić, M., & Spasojević-Brkić, V. (2025). Occupational health and safety performance in a changing mining environment: Identification of critical factors. Safety Science, 184, 106745. https://doi.org/10.1016/j.ssci.2024.106745

Nadler, D. A. (2024). The effective management of organizational change. In Revitalizing Manufacturing (pp. 185-200). CRC Press.

Nour, S., & Arbussà, A. (2025). Driving innovation through organizational restructuring and integration of advanced digital technologies: a case study of a world-leading manufacturing company. European Journal of Innovation Management, 28(8), 3262-3283. https://doi.org/10.1108/EJIM-02-2024-0156

Osei, P. C., & Bjorklund, D. F. (2024). Motivating the learning process: integrating self-determination theory into a dynamical systems framework. Educational Psychology Review, 36(3), 89.

Pacheco-Cubillos, D. B., Boria-Reverter, J., & Gil-Lafuente, J. (2024). Transitioning to agile organizational structures: A contingency theory approach in the financial sector. Systems, 12(4), 142. https://doi.org/10.3390/systems12040142

Pashchenko, O., Shyshpanova, N., Kolomiiets, Y., Mykhaylyova, K., & Sakun, L. (2023). Management in conditions of globalization: Development and implementation of new approaches in organizations. Economic Affairs, 68(03), 1589-1600.

Rafa'i, A., Junaedi, A. T., Renaldo, N., & Sultan, F. M. M. (2023). The effect of organizational commitment and competence on work motivation and work performance at SMA Negeri Tapung District. Nexus Synergy: A Business Perspective, 1(1), 1-13.

Shahul Hameed, N. S., Salamzadeh, Y., Abdul Rahim, N. F., & Salamzadeh, A. (2022). The impact of business process reengineering on organizational performance during the coronavirus pandemic: moderating role of strategic thinking. foresight, 24(5), 637-655. https://doi.org/10.1108/FS-02-2021-0036

Shet, S. V. (2024). A VUCA-ready workforce: exploring employee competencies and learning and development implications. Personnel Review, 53(3), 674-703. https://doi.org/10.1108/PR-10-2023-0873

Sott, M. K., & Bender, M. S. (2025). The role of adaptive leadership in times of crisis: A systematic review and conceptual framework. Merits, 5(1), 2. https://doi.org/10.3390/merits5010002

Sypniewska, B., Baran, M., & Kłos, M. (2023). Work engagement and employee satisfaction in the practice of sustainable human resource management–based on the study of Polish employees. International Entrepreneurship and Management Journal, 19(3), 1069-1100. https://doi.org/10.1007/s11365-023-00834-9

Ullah, M. S., Islam, M. R., Amin, M. R., Amin, M. B., Rahman, M. M., & Erdey, L. (2024). The effects of compensation, organizational commitment, and job satisfaction on work productivity: Evidence from readymade garments industry in an emerging economy. Journal of Infrastructure, Policy and Development, 8(13), 8494. https://doi.org/10.24294/jipd.v8i13.8494

Usman, F. O., Kess-Momoh, A. J., Ibeh, C. V., Elufioye, A. E., Ilojianya, V. I., & Oyeyemi, O. P. (2024). Entrepreneurial innovations and trends: A global review: Examining emerging trends, challenges, and opportunities in the field of entrepreneurship, with a focus on how technology and globalization are shaping new business ventures. International Journal of Science and Research Archive, 11(1), 552-569.

Zulkarnain, Z., Hadiyani, S., Ginting, E. D., & Fahmi. (2024). Commitment, employee engagement and readiness to change among oil palm plantation officers. SA Journal of Human Resource Management, 22, 2471.