Public Self and Structural Stigma as Predictors of Help Seeking Behaviour in Mental Health and Organizational Management

Fausan Ali; Muhammad  Zaidan; Azkar  Ahmad

doi:10.71435/637718

Authors

Fausan Ali Universitas Muhammadiyah Gorontalo, Indonesia
Muhammad Zaidan Universitas Muhammadiyah Gorontalo, Indonesia
Azkar Ahmad Universitas Muhammadiyah Gorontalo, Indonesia

DOI:

https://doi.org/10.71435/637718

Keywords:

Mental Health Stigma, Help-Seeking Behavior, Organizational Management

Abstract

This paper examines the correlation between mental stigma and help-seeking behaviour in the context of organisations making it a psychological and managerial problem. The quantitative research design allowed the author to identify 400 adult participants and collect the data based on a stratified random sampling method. Examples of dimensions of stigma and their impact on urge to seek help were measured via the help seeking questionnaires like the Stigma Scale in yet to receive help (SSRPH), the Self-Stigma in the need to seek help (SSOSH) and the General Help-Seeking Questionnaire (GHSQ). Data analysis applied descriptive statistics, correlation, and multiple regression in defining the predictors of help-seeking behaviour. The results show that the public stigma and self-stigma both greatly decrease the contamination of help-seeking intentions but that self-stigma has the greater negative impact. These findings demonstrate not only the importance of stigma as an individual level psychological barrier, but also reveal its role as high-priority management issues on an organizational level involving organizational well-being and productivity and organizational culture. Theoretically, the research is a contribution because it rearranges the idea of stigma as a management issue enshrined in organizational constructs, management approach, and employment culture. In practice, it would require organizations to incorporate stigma reduction policies within the human resource practices, leadership education and the employee support frameworks. With mental health stigma as a moral and strategic necessity, organizations are empowered to create healthier environments to flourish through resilience, engagement and performance. The paper also proposes cross sector approaches and culturally sensitive practices to institutionalize stigma reduction into long term organizational practice.

References

Amoadu, M., Ansah, E. W., & Sarfo, J. O. (2023). Influence of psychosocial safety climate on occupational health and safety: a scoping review. BMC public health, 23(1), 1344. https://doi.org/10.1186/s12889-023-16246-x

Brehmer, C. E., Qin, S., Young, B. C., & Strauser, D. R. (2024). Self‐stigma of incarceration and its impact on health and community integration. Criminal Behaviour and Mental Health, 34(1), 79-93. https://doi.org/10.1002/cbm.2326

Capurro, G., Jardine, C. G., Tustin, J., & Driedger, M. (2022). Moral panic about “covidiots” in Canadian newspaper coverage of COVID-19. Plos one, 17(1), e0261942. https://doi.org/10.1371/journal.pone.0261942

Choudhary, A., Jasrotia, A., & Kumar, A. (2024). Mental health: A stigma and neglected public health issue and time to break the barrier. Int J Community Med Public Health, 11, 1378. https://dx.doi.org/10.18203/2394-6040.ijcmph20240649

Demchuk, A. L., Mišić, M., Obydenkova, A., & Tosun, J. (2024). Environmental conflict management: a comparative cross-cultural perspective of China and Russia. In Strategies and Challenges of Sustainable Development in Eurasia (pp. 37-59). Routledge.

Devkota, G., Basnet, P., Thapa, B., & Subedi, M. (2021). Factors affecting utilization of mental health services from Primary Health Care (PHC) facilities of western hilly district of Nepal. PloS one, 16(4), e0250694. https://doi.org/10.1371/journal.pone.0250694

Dobson, K. S., & Stuart, H. (2021). Prejudice and discrimination related to mental illnesses. The Stigma of Mental Illness, 1-10.

Doll, C. M., Michel, C., Rosen, M., Osman, N., Schimmelmann, B. G., & Schultze-Lutter, F. (2021). Predictors of help-seeking behaviour in people with mental health problems: a 3-year prospective community study. BMC psychiatry, 21(1), 432.

Fekih-Romdhane, F., Jahrami, H., Stambouli, M., Alhuwailah, A., Helmy, M., Shuwiekh, H. A. M., ... & Cheour, M. (2023). Cross-cultural comparison of mental illness stigma and help-seeking attitudes: a multinational population-based study from 16 Arab countries and 10,036 individuals. Social Psychiatry and Psychiatric Epidemiology, 58(4), 641-656. https://doi.org/10.1007/s00127-022-02403-x

Fleeton, T. (2024). Job Satisfaction among Generation Z and Millennials in the Mental Health Field.

Goetz Fidler, C. J. (2023). Stigma resistance versus self-stigma in university students with mental health problems (Doctoral dissertation).

Hallare, J., & Gerriets, V. (2023). Half life. In StatPearls [internet]. StatPearls Publishing.

Jacobs, S., & Quinn, J. (2022). Cultural reproduction of mental illness stigma and stereotypes. Social Science & Medicine, 292, 114552. https://doi.org/10.1016/j.socscimed.2021.114552

Kalogeraki, M., & Antoniou, F. (2024). Claim management and dispute resolution in the construction industry: Current research trends using novel technologies. Buildings, 14(4), 967. https://doi.org/10.3390/buildings14040967

Kets de Vries, M. F. (2022). The Psychology of White-Collar Criminals. In The Path to Authentic Leadership: Dancing with the Ouroboros (pp. 41-54). Cham: Springer International Publishing.

Kube, T., & Rozenkrantz, L. (2021). When beliefs face reality: An integrative review of belief updating in mental health and illness. Perspectives on Psychological Science, 16(2), 247-274. https://doi.org/10.1177/1745691620931496

Liamputtong, P., & Rice, Z. S. (2021). Stigma, discrimination, and social exclusion. In Handbook of social inclusion: Research and practices in health and social sciences (pp. 1-17). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-48277-0_6-1

Lien, Y. J., Chen, L., Cai, J., Wang, Y. H., & Liu, Y. Y. (2024). The power of knowledge: How mental health literacy can overcome barriers to seeking help. American Journal of Orthopsychiatry, 94(2), 127.

Mantell, J. E., Masvawure, T. B., Zech, J. M., Reidy, W., Msukwa, M., Glenshaw, M., ... & Rabkin, M. (2022). " They are our eyes outside there in the community": Implementing enhanced training, management and monitoring of South Africa’s ward-based primary healthcare outreach teams. PLoS One, 17(8), e0266445. https://doi.org/10.1371/journal.pone.0266445

Okafor, I. P., Oyewale, D. V., Ohazurike, C., & Ogunyemi, A. O. (2022). Role of traditional beliefs in the knowledge and perceptions of mental health and illness amongst rural-dwelling women in western Nigeria. African journal of primary health care & family medicine, 14(1), 3547.

Paluch, S., Tuzovic, S., Holz, H. F., Kies, A., & Jörling, M. (2022). “My colleague is a robot”–exploring frontline employees' willingness to work with collaborative service robots. Journal of Service Management, 33(2), 363-388. https://doi.org/10.1108/JOSM-11-2020-0406

Pastwa-Wojciechowska, B., Grzegorzewska, I., & Wojciechowska, M. (2021). The role of religious values and beliefs in shaping mental health and disorders. Religions, 12(10), 840. https://doi.org/10.3390/rel12100840

Pérez-Ramírez, B., Barthelemy, J. J., Gearing, R. E., Olson, L., Giraldo-Santiago, N., & Torres, L. R. (2021). Examining the influence of mental health on self-stigma in a Mexican prison. International Journal of Forensic Mental Health, 20(3), 265-277. https://doi.org/10.1080/14999013.2021.1876186

Sawma, T., Hallit, S., Younis, C. J., Jaber, J., & El Khoury-Malhame, M. (2024). Cultural Stigma, Psychological Distress and Help-Seeking: Moderating role of Self-esteem and Self-stigma. medRxiv, 2024-11.

Shawahna, R. (2024). A community-based awareness program improves knowledge and attitudes toward epilepsy: An interventional study. Epilepsy & Behavior, 150, 109586. https://doi.org/10.1016/j.yebeh.2023.109586

Siby, M., & Vijayan, D. (2021). Mental health knowledge, attitude towards seeking help, and perceived stigma among college students. The International Journal of Indian Psychology, 9(2), 1803-1814. https://doi.org/10.25215/0902.180

Sun, J., Yin, X., Li, C., Liu, W., & Sun, H. (2022). Stigma and peer-led interventions: a systematic review and meta-analysis. Frontiers in psychiatry, 13, 915617. https://doi.org/10.3389/fpsyt.2022.915617

Taubman, D. S., & Parikh, S. V. (2023). Understanding and addressing mental health disorders: A workplace imperative. Current psychiatry reports, 25(10), 455-463. https://doi.org/10.1007/s11920-023-01443-7

Twenge, J. M. (2023). Generations: the real differences between Gen Z, Millennials, Gen X, Boomers, and Silents and what they mean for America's future. Simon and Schuster.

Williams, S. (2022). Goffman, interactionism, and the management of stigma in everyday life. In Sociological theory and medical sociology (pp. 134-164). Routledge.

Yu, B. C., Chio, F. H., Chan, K. K., Mak, W. W., Zhang, G., Vogel, D., & Lai, M. H. (2023). Associations between public and self-stigma of help-seeking with help-seeking attitudes and intention: A meta-analytic structural equation modeling approach. Journal of Counseling Psychology, 70(1), 90. https://psycnet.apa.org/doi/10.1037/cou0000637

Zhou, G., Zheng, K., & Liu, A. (2024). How does organizational stigma damage employees’ innovative performance? An emotional labor perspective. Humanities and Social Sciences Communications, 11(1), 1-16. https://doi.org/10.1057/s41599-024-04134-7

Zweifel, P. (2021). Mental health: The burden of social stigma. The International Journal of Health Planning and Management, 36(3), 813-825. https://doi.org/10.1002/hpm.3122